As an effort to continually improve our Customer Service, we will be starting a series of Frequently Asked Questions and Answers. Our hope is that you will find the solutions to your issues more effortlessly.
Question: Why are my photos overlapping when I use certain Styles on muvee Reveal?
The issue with the photos overlapping each other is related to Intel HD graphics card. Please follow the steps below to rectify the issue:
Kindly uninstall muvee Reveal 11 and styles
Go to ‘Control Panel’ and ‘Programs and Features’. Please uninstall the program in the following order-
muvee Reveal 11
muvee stylePack(if any)
muvee Dolby Addon (if any)
muvee Reveal Runtime
Download the fix from the link below: ftp://muveeUserMedia:UM12oPLkadtunb9@188.8.131.52/muvee%20Intel%20Fix.zip
Unzip and extract the downloaded file onto your computer (save it to the Desktop)
Open the extracted file and run the following files:
Launch muvee Reveal 11 – problem solved!